Resident resources in one place.
Find community assistance, available-rental information, rental criteria, secure account guidance, maintenance directions, and direct FavorStone support.
Community resources
Housing, food, utility, employment, veteran, and other assistance contacts for Butler, Hamilton, and Montgomery counties.
Available rentals
Check the current showing and application process and confirm availability before paying any fee.
Rental criteria
Review income, credit, rental history, guarantor, background, occupancy, deposit, and fee standards.
Resident login
Get help locating the correct property-specific portal and approved account or payment process.
Maintenance and emergencies
Use the maintenance process supplied for your property or call FavorStone if you cannot access it. For immediate danger, fire, a suspected gas leak, or a medical emergency, leave the area when appropriate and call 911.
Existing owners
For account-specific questions or reporting, use the approved owner process or contact authorized FavorStone staff.
Vendors and contractors
Introduce your company, trade, coverage, and insurance status by email. Do not send private customer information.
Protect private information
Do not send Social Security numbers, bank or card information, identification, lease documents, or payment credentials through general email, chat, seller forms, or the property-management consultation form. Confirm the correct secure destination with authorized staff.